Terms of Service - Up&running

These Terms of Service ("Terms") govern your access to and use of Up&running ("Service"), operated by Up&running ("we", "our", or "us"). By creating an account or using the Service, you agree to these Terms.

The Service

Up&running is a campaign monitoring platform that tracks keyword search results, landing pages, and lead capture forms on a configurable schedule, and alerts you when something stops working. The Service makes automated requests to third-party websites (including Google Search) on your behalf according to the monitors you configure.

Your account

You are responsible for:

Providing accurate registration information and keeping it up to date.
Maintaining the confidentiality of your credentials.
All activity that occurs under your account.

You must be at least 16 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization.

Acceptable use

You agree not to use the Service to:

Monitor URLs or submit forms without authorization from the site owner.
Circumvent rate limits, access controls, or other security measures of third-party services.
Engage in any activity that violates applicable law or the terms of third-party services, including Google's Terms of Service.
Resell or sublicense access to the Service without our prior written consent.

Billing and payment

Each account includes 3 daily search monitors, 1 daily landing monitor, and 1 daily form monitor at no charge. Additional monitors or higher-frequency checks are billed on a per-monitor, per-frequency basis. Pricing is displayed before any billable change takes effect.

Subscriptions are billed monthly. Payments are processed by Stripe. You authorize us to charge your payment method on file for all fees incurred. Fees are non-refundable except where required by law.

If a payment fails, we will notify you and may suspend paid monitors until payment is resolved. We reserve the right to change pricing with 30 days' notice.

Google Ads integration

The optional Google Ads integration uses OAuth to read ad account, campaign, and metric data from the Google Ads accounts you choose to connect. By using this feature, you authorize Up&running to persist an encrypted refresh token so we can sync your selected Google Ads entities and run scheduled metric monitors on your behalf. We do not persist Google access tokens, and we do not modify your Google Ads campaigns.

You are responsible for connecting only Google Ads accounts you are authorized to access. Our use of Google Ads data is described in our Privacy Policy and is limited to providing and improving the Google Ads integration features you choose to use.

Service availability

We aim for high availability but do not guarantee uninterrupted access. Monitoring runs may be delayed or skipped during maintenance windows or outages. We are not liable for missed alerts or monitoring gaps caused by service interruptions.

Intellectual property

The Service, including its software, design, and content, is owned by Up&running and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets. You retain ownership of the monitoring configurations and data you create.

Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT ALERTS WILL BE DELIVERED WITHOUT DELAY.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UP&RUNNING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM.

Termination

You may close your account at any time from your account settings. We may suspend or terminate your access if you violate these Terms, with or without notice depending on the severity of the violation. Upon termination, your monitors stop running and your data is deleted in accordance with our Privacy Policy.

Governing law

These Terms are governed by the laws of Brazil, without regard to conflict of law principles. Any disputes will be resolved in the courts of São Paulo, Brazil.

Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

Contact

Questions about these Terms should be sent to legal@upnrunning.studio.